HOUSTON, TEXAS, June 17, 2019—Gulf Coast Veterinary Specialists (GCVS), one of the largest and most comprehensive specialty and emergency hospitals for companion animals in the nation has been honored with the 2019 Pinnacle Award by the Better Business Bureau (BBB) for excellence and quality in the workplace.
GCVS was selected from among greater Houston businesses to be honored. GCVS treats more than 50,000 patients every year, from dogs and cats to exotic animals like birds and reptiles. It is the sixth year in a row GCVS has been recognized by the BBB, but it is the first time GCVS has received the top honor of the Pinnacle Award.
“We are honored to be recognized by our community and the BBB award speak to the consistency of quality that has earned Gulf Coast Veterinary Specialists such an exceptional reputation,” Dr. Heidi Hottinger, board-certified veterinary surgeon and GCVS Medical Director, said.
The BBB evaluates businesses on a comprehensive list of performance standards including customer care, product quality, consumer education, innovation, integrity, and community service. Gulf Coast Veterinary Specialists received the accolade for an outstanding record of customer care as reflected in the consumer reviews found on independent third-party review sites, such as Google and Yelp.
This award marks another critical milestone for GCVS. Earlier this year, GCVS was able to move into its new 50,292-square-foot hospital, located at the intersection of I-10 and Chimney Rock/Wirt Rd., after being destroyed by Hurricane Harvey.
Hottinger added, “Like many other businesses that had to rebuild, we learned a great deal over the past couple of years, and this honor further solidifies that what we are doing to provide world-class medical care to companion animals in the Houston community is absolutely making a difference.”
Gulf Coast Veterinary Specialists is a member of the Compassion-First Pet Hospitals family and provides specialized care, in partnership with the veterinary community, to help families with pets. GCVS uses extensive experience and expertise in all major veterinary specialties to provide the highest quality, most comprehensive specialized care for companion animals while working to advance veterinary medicine through education and innovation.