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September 2020 – Tails from the Field

Sep 25, 2020

We are guided by our mission of giving pets and their families more happy moments together.

It’s at the heart of what we do.


Tails from the Field is a glimpse into that very heart- our family of hospitals. Despite continued challenging and uncertain times, the talented and dedicated veterinary teams in each of our hospitals continue to make a profound difference for pets and people in each of the communities we love and serve. Because in times like these, we focus on what’s important—the cherished relationships we have with our pet owners and referring veterinary partners to care for the pets we cherish most! Here are just some of those heartwarming stories of care from our family to yours.


VRC: Getting pets back on their paws

Malvern, PA

Penny is an adorable, tiny Yorkshire terrier who ruptured her cranial cruciate ligament (CCL) while chasing a squirrel who wasn’t much bigger than her. Her owner brought her to VRC for surgery to repair her CCL and a luxating patella, and Dr. Dietrich Franczuszki had her back on her paws in no time. Most pets don’t enjoy wearing an e-collar during recovery, but Penny’s owner found soft, trendy versions to protect her healing incision. Here are pictures of Penny modeling her lion and flower e-collars—we think she couldn’t be cuter!

Upstate Vet Specialty & Emergency: Showing appreciation to pet blood donor heroes

Greenville, SC and Asheville, NC

Many of our hospitals house blood banks that provide pets with life-saving blood products and services. Each blood bank relies on a volunteer team of pet blood donors, who are showered with treats and attention when they visit the hospital every few months to donate. To honor their blood donors in a fun way, the Upstate Vet team came up with their Blood Donor Hero Appreciation Series, which periodically highlights individual donors. Read about their latest hero, Dallas, here.

Charleston Veterinary Referral Center (CVRC): Keeping older pets moving

Charleston, SC

Emma and Cody are sibling Labrador retrievers who are enjoying improved mobility during their senior years, thanks to the CVRC physical rehabilitation team. Emma is a 14-year-old yellow lab who has regular rehabilitation visits to ease her chronic arthritis pain, and her brother Cody, a 12-year-old chocolate lab, receives therapy to manage peripheral neuropathy related to geriatric onset laryngeal paralysis polyneuropathy (GOLPP), which causes hind-end weakness. Their owner schedules their physical rehabilitation visits together, because therapy is more fun with a friend! Check out photos of their recent appointment here.

VetMED: Outfitting pets for healthy hearts

Phoenix, AZ

Leo is a pint-sized Pomeranian with a big personality! He is an active pup who loves to play fetch, despite his heart disease. He recently visited VetMED’s internal medicine department, where Dr. Jessie Markovich, a board-certified veterinary internist, discovered his previously diagnosed heart disease had progressed. In collaboration with Dr. Derek Matthews, a board-certified veterinary cardiologist, Leo was outfitted with a Holter monitor, which allowed his veterinarians to record his heart activity over 24 hours while he was home. The information helped them devise a treatment plan to keep Leo active and happy. Check out Leo in his Holter monitor gear here.

East End Veterinary Center (EEVC): Diving into the future with pets

Riverhead, NY

Originally used for scuba divers with decompression sickness, hyperbaric oxygen therapy, which pressurizes 100% oxygen and allows for greater diffusion into body tissues, has been found to have many applications in human and veterinary medicine. EEVC is the only 24/7 Emergency referral hospital in Suffolk County, NY to offer this innovative treatment. Patients with conditions ranging from traumatic wounds and head trauma, to snake bites and smoke inhalation, benefit from reduced swelling, controlled inflammation, and new blood vessel growth that results from treatments. Here is a photo of a patient relaxing during their HBOT visit.

Gulf Coast Veterinary Specialists (GCVS): Capping it off for an excellent dog

Houston, TX

We love opportunities to help working dogs who contribute to our communities. Moxie is a Houston Police Department working police dog who fractured one of his canine teeth during training. The tooth fracture extended below his gum line and exposed the sensitive pulp in the tooth’s center. GCVS’s board-certified veterinary dentist, Dr. Chanda Miles, was on hand to perform a crown-lengthening procedure, root canal, and restoration on the tooth. These procedures ensured that Moxie’s tooth will continue to mature as he grows so that Moxie can continue his important work as a police dog. See Dr. Miles and the GCVS team sending Moxie back into the field with his restored canine tooth here.



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