Ten new hospitals representing Colorado, Connecticut, Ohio, Pennsylvania and Texas were added to the Compassion-First Family. These hospitals represent the company’s first expansion outside of the Northeast and an increased presence in Pennsylvania.

Gulf Coast Veterinary Specialists (GCVS) in Houston, Texas, premiers on Nat Geo WILD's new series Animal ER. 

Nat Geo WILD’s new series goes behind the scenes at the hospital to follow cases on the cutting edge of veterinary care. GCVS is one of the most respected — and busiest — animal hospitals in the world, with more than 200 staff treating over 50,000 patients a year, 

Introduction of the Fear Free training and certification initiative designed to reduce the fear, anxiety, and stress that pets so often experience when receiving veterinary care.

Compassion-First Pet Hospitals adds new roles to help boost hospital collaboration and improve medical outcomes, thus charting a course where veterinary medicine is defined by collaboration, cooperation, and compassionate care.

Compassion-First propels career growth for non-credentialed veterinary professionals through partnership with two AVMA Accredited Veterinary Technician programs: Penn Foster College & Cedar Valley College. In addition to the veterinary technicians program, a ground-breaking, employer-supported development program for veterinary nursing teams was implemented, allowing them to choose their educational program and career path. 

First in veterinary industry to recognize front-line employees with special recognition in January during Client Service Representative Appreciation Week. The event will happen every year in January.

To ensure the health and wellness of America’s service animals, Compassion-First hospitals began offering free emergency veterinary medical care to those service animals impacted by the ongoing government shutdown.

Care Center in Dayton opened a new state-of-the-art veterinary hospital, adding surgery, interventional radiology and acupuncture to their specialties. The new location was also upgraded with cutting-edge technology such as an MRI, CT and fluoroscopy. 

Gulf Coast Veterinary Specialists Receive the 2019 Pinnacle Award by the Better Business Bureau. This marks the sixth consecutive year of being honored for excellence and quality in the workplace.

Animal Emergency Hospital of North Texas (AEHNT) in Grapevine, TX and Florida Veterinary Referral Center & 24-Hour Emergency Hospital (FVRC) in FL joined the Compassion-First Pet Hospitals family. Both hospitals are well-known for providing exceptional specialty and emergency care to pets and their owners.

First ever veterinary nursing conference held at Compassion-First home office. Created and launched by our own Veterinary Nursing Development team, ‘IGNITE!’, which stands for inspire, grow, nurture, invest, train and empower, brought together over 30 veterinary nursing leaders from across the organization. This first-ever, three-day mini-conference connected our VNTs and provided just what they needed. 

Kerri Marshall, DVM, joined the Compassion-First team as the Vice President of Innovation. Dr. Marshall will be responsible for implementing technology that will streamline collaboration across all the veterinary hospitals in the Compassion-First family

Three renowned Florida hospitals join the Compassion-First family. 

Specialists in Companion Animal Neurology (SCAN) of Clearwater and Naples are the only veterinary practices on the Florida Gulf Coast that exclusively treat medical and surgical disorders of the brain, spinal cord, nerves and muscles. 

First Coast Veterinary Specialists and Emergency is a referral specialty and emergency center with board-certified veterinary surgeons providing advanced care to pet owners throughout Northeast Florida and South Georgia communities.